Privacy Policy of Bright Wave Electric

Information We May Collect

Bright Wave Electric may collect information that you provide when you contact the company, submit a website form, request electrical service, ask for an estimate, or communicate about an appointment.

Information may include:

• Name
• Phone number
• Email address
• Service location
• Details about the electrical service requested
• Appointment information
• Information included in messages or website forms

The website may also collect technical information associated with website use, such as browser type, device type, IP address, pages visited, and general website activity when supported by the website’s hosting, security, or analytics systems.

How We Use Information

Bright Wave Electric may use collected information to:

• Respond to service inquiries
• Schedule or manage electrical service appointments
• Prepare estimates or project information
• Communicate about requested services
• Provide customer support
• Maintain website security and functionality
• Understand website usage and improve website content
• Maintain business and service records
• Meet applicable legal or regulatory requirements

Personal information is used in connection with legitimate business, customer service, website operation, and legal purposes.

Phone and Electronic Communications

When you provide a phone number, email address, or other contact information, Bright Wave Electric may use that information to respond to your inquiry or communicate about an estimate, appointment, project, or requested service.

Submitting contact information does not authorize unrelated communications beyond the purposes permitted by applicable law and the permissions you provide.

Cookies and Website Technologies

The Bright Wave Electric website may use cookies or similar technologies that support website operation, security, performance measurement, and user experience.

Browser settings may allow you to block or delete cookies. Disabling certain cookies may affect how some website features operate.

Website Analytics

Bright Wave Electric may use website analytics tools to understand how visitors interact with the website. Analytics information may include page visits, referral sources, device information, browser information, and general website activity.

Analytics information may be used to evaluate website performance and improve website content and functionality.

How Information May Be Shared

Bright Wave Electric may share information with service providers that support website hosting, communications, scheduling, business operations, payment processing, security, analytics, or other functions necessary to operate the business.

Information may also be disclosed when required by law, legal process, regulatory requirements, or when reasonably necessary to protect the rights, property, or security of Bright Wave Electric, its customers, or others.

Bright Wave Electric does not authorize third parties to use customer information for purposes unrelated to the services they provide to the business unless permitted or required by law.

Data Security

Bright Wave Electric takes reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic communication system, or online storage method can guarantee complete security. Website users should avoid submitting sensitive information that is not necessary for a service request.

Data Retention

Information may be retained for as long as reasonably necessary to respond to inquiries, manage customer relationships, maintain service and business records, resolve disputes, meet contractual obligations, and comply with applicable legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

You may contact Bright Wave Electric to ask questions about personal information you previously provided or to request reasonable corrections or updates.

Requests may be subject to identity verification, record-retention obligations, and applicable legal requirements.

California and Other State Privacy Rights

Residents of certain states may have additional privacy rights under applicable state law. Depending on the law that applies, those rights may include requesting access to, correction of, or deletion of certain personal information.

Bright Wave Electric will evaluate applicable privacy requests according to the legal requirements that apply to the request.

Children’s Privacy

The Bright Wave Electric website is intended for people seeking information about electrical services and is not directed toward children.

Bright Wave Electric does not intentionally use the website to solicit personal information from children.

Third-Party Websites

The website may contain links to third-party websites or online services. Bright Wave Electric does not control the privacy practices, security, or content of third-party websites.

Visitors should review the privacy policies of any third-party website they choose to access.

Changes to This Privacy Policy

Bright Wave Electric may update this Privacy Policy when website practices, business operations, technology, or applicable privacy requirements change.

The current version will be published on the Bright Wave Electric website.

Contact Bright Wave Electric

Questions about this Privacy Policy or information submitted through the website can be directed to Bright Wave Electric.